Terms & Conditions

TEL: 07809 486 745 EMAIL: rubyslippers7@live.co.uk

SECURING THE BOOKING

The booking of the event is only reserved once the client has paid a non-refundable deposit of £50.
Arranging a trial does not reserve Ruby Slippers services for the event.
The £50 date security deposit will be deducted from the final wedding balance.
Please note there is a minimum booking of 4 adult services per wedding,

PAYMENTS

The final balance must be paid 14 days prior to the wedding day by bank transfer.
The initial deposit of £50 will be deducted from the final balance.
The trial is paid for at the time of the trial in cash or transfer.
Failure to pay the fees within the stated time will result in the date being released.

TRIALS

Trials are held in my luxury studio on weekdays Mons – Thurs at 10am. Weekend and evening appointments are not available. A trial is compulsory for the bride and we will not undertake any wedding day services unless a bridal trial has been completed. Bridal party trials are not essential but can be booked on the same day as the bridal trial if required.
A makeup and hair trial lasts for approximately four hours and a makeup or hair trial 2 hours. If you require extra time after this set time period then another trial at full cost must be booked and paid for.
You must email Ruby Slippers within 7 days of your trial with confirmation that you wish to go ahead with your wedding day with us. Final numbers for the wedding day must be confirmed 6 weeks prior to the wedding so the appropriate team can be booked and a start time arranged. There will be no refunds on any member of the bridal party not having a requested service on the wedding day. You can however add extra people to your booking up to 1 week prior to the big day as only the start time on the day will need to be changed.

RESPONSIBILITY OF THE CLIENT

The client shall inform Ruby Slippers of any issues that may affect the use of equipment or products. This includes, but is not limited to sensitivities, allergies and medical conditions. Ruby Slippers cannot be held responsible for any reaction to products used. We have the right to refuse services if we feel that the client is not suitable due to any skin disease or medical reason that could be deemed contagious or harmful to the client.

STYLISTS

I personally try to look after each Ruby Slippers Bride on their wedding day, providing both makeup and hair services. I have a team of highly skilled makeup artists and hairstylists who work for me on a freelance basis. They often work in attendance with myself and also as head stylists when I am not available. My girls are very highly trained in their own right as well as undergoing intensive training with myself so high standards are always met. You will be notified at your consultation who will be styling you for your wedding. I try to be in attendance for all trials whether I am personally styling you on your wedding day or not as I like to oversee all Ruby Slippers Wedding Styling decisions.

CANCELLATION

The client can at any point cancel the event in writing.
Ruby Slippers will be under no obligation to refund any monies paid for trials or deposits.
The client will be liable for the stated cancellation charges if the wedding is cancelled within the following time periods :
4 weeks prior to wedding date - 50% of full invoice
3 weeks prior to wedding date – 75% of full invoice
2 weeks prior to wedding date – 100% of full invoice

Ruby Slippers cannot be held responsible for any mechanical fault, serious illness or injury that prevents me or one of my stylists reaching you on your wedding day. I will to the best of my ability provide a replacement MUA/Stylist. However if this is not possible, you will be refunded the wedding day fee. No further compensation will be offered. It is strongly advised that you take out wedding insurance to cover you against this situation.
If for any reason that the Ruby Slippers team are unable to reach you because of Acts of God eg. Severe Flooding, Dangerously deep snow, Severe Met office warnings of serious high winds preventing driving etc, then Ruby Slippers cannot be held responsible and refunds cannot be offered. Again it is advisable that you obtain wedding insurance to cover against this situation.
** By financially securing your deposit you accept these terms and conditions**